Windu Bumi
Enterprise Experience Research & Strategy Lead
12+ Years Simplifying Enterprise & Operational Complexity
Hi, I'm Windu.
I am an Enterprise UX Research & Strategy Lead specializing in upstream product discovery, complex workflow modernization, and high-stakes regulated environments.
I bridge the gap between user behavior, business goals, and technical execution. By aligning cross-functional teams around systemic information architecture and multi-system operational flows, I establish clear experience guardrails and strategic validation gates before design & development begin.
My Stories
Role: UX Design & Research Lead
Company: Neogen Corp
Stepped into a high-friction landscape following a major corporate acquisition. Evolved complex system architectures and introduced a centralized governance model that resolved systemic misalignment, accelerating downstream development efficiency by 20%.
Role: Lead UX Architect
Company: Alight Solutions
Role: Senior UX Architect
Company: Walgreens Pharmacy
Overhauled a 25-year-old, revenue-generating legacy ecosystem burdened by severe operational friction. Deconstructed deep-rooted workflows to re-architect the platform’s foundational information strategy, ultimately reducing user errors and support ticket volumes by 30%.
Migrated high-stakes pharmacy supply chain application. Mapped multi-system complex fulfilment workflows to protect staff continuity, establishing a unified interaction language that simplified backend logic while cutting prescription processing times by 30%.